Filtering by: Workshops

Techstars Startup Week Seattle - Five Star State of Mind
Oct
8
to Oct 12

Techstars Startup Week Seattle - Five Star State of Mind

Techstars Startup Week™ Seattle offers five days of exciting events to connect and empower our local entrepreneurial community. Organized by volunteers who are experts in their fields, this annual celebration of our vibrant startup culture is powered by our great local sponsors.

There will be over 150+ events in up to 40 tracks, including sessions on:

  • Fashion & Beauty
  • Founder's
  • Marketing
  • New to Seattle
  • Retail & Manufacturing
  • Reentry to the Workforce
  • Corporate Innovation
  • Sustainability & Green
  • Net Neutrality
  • University
  • Food & Beverages Technology
  • Latinos in Business
  • Hardware & 3D Printing
  • Legal
  • Small Business
  • Business Development
  • Branding

Attend our Five Star State of Mind session on the Small Business Track:

A 2017 Bright Local study found that 97% of consumers read online reviews for local businesses. We live in a world where average star rating is the most important factor consumers look at when judging a local business on review sites. How can your business rise above the competition if you don’t have a perfect five-star rating today? It takes adopting a five-star state of mind – understanding how consumers use reviews, setting goals for customer service excellence, developing a strategy for dealing with customer feedback, and organically growing reviews. Your customers are already talking about your business online and shaping your reputation, whether you’re listening or not. It’s time to actively join the conversation, gain consumer trust, and stand out. In this session, learn from Yelp’s Local Business Partner – a digital-age marketer with 10+ years experience – about strategies that will empower you to better manage your online reputation.

View Event →
Yelp University 201: A Class for the Established Business User
Sep
17
10:00 AM10:00

Yelp University 201: A Class for the Established Business User

If you have a good grasp on the basics of Yelp for Business Owners and want to level up, then this workshop is for you! This session will educate you on the additional tools available to business owners to help you convert more consumers, plus changes you can implement to gain more exposure on the site.

Join us for complimentary tips and insights from Yelp's seattle Local Business Partner, Christy Augsburger, at this workshop which will include:

  • Guidance on how to utilize features like check-in offers, Yelp deals, Request a Quote and review sharing.

  • An overview of page upgrades available to increase transactions and exposure on Yelp.

  • Networking opportunities to connect with other great Chicago business leaders

In addition, we will share advice for listing maintenance moving forward to ensure consistency and relevancy.

To attend, register below and include a link to your business on Yelp so we can familiarize ourselves with what you do. Bring your laptop or tablet for hands-on participation!

View Event →
Yelp University 101 | Your Business on Yelp: A Hands-On Workshop
Aug
28
5:30 PM17:30

Yelp University 101 | Your Business on Yelp: A Hands-On Workshop

  • How are other business owners successfully navigating the world of online reviews?
  • How can I make my business page stand out with so many other businesses on Yelp?
  • I don't have the money to spend on Yelp ads, what can I do for free to attract more customers?

Register for this free business leader event where we’ll answer these questions and more!

Join us for insights from Yelp's Seattle Local Business Partner, Christy Augsburger, at this hands-on workshop which will feature:

  • Laptops required! We will be optimizing your Yelp business page in real-time with expert guidance to make your business page pop – no homework needed, so make sure to bring your laptop, tablet, or smartphone!
  • Insightful information about the ins and outs of online reviews and tips on how to utilize online tools to respond.

In addition to best practices for getting started, we will share advice for handling critical feedback, responding to reviews, ways to generate more buzz by creating exciting promotions and monitoring customer leads.

To attend, register below and include a link to your business on Yelp so we can familiarize ourselves with what you do. Underground garage parking is available at Lincoln Square South. Be sure to bring your laptop!

View Event →
Yelp University 101 | Your Business on Yelp: A Hands-On Workshop
Aug
28
11:00 AM11:00

Yelp University 101 | Your Business on Yelp: A Hands-On Workshop

  • How are other business owners successfully navigating the world of online reviews?
  • How can I make my business page stand out with so many other businesses on Yelp?
  • I don't have the money to spend on Yelp ads, what can I do for free to attract more customers?

Register for this free business leader event where we’ll answer these questions and more!

Join us for insights from Yelp's Seattle Local Business Partner, Christy Augsburger, at this hands-on workshop which will feature:

  • Laptops required! We will be optimizing your Yelp business page in real-time with expert guidance to make your business page pop – no homework needed, so make sure to bring your laptop, tablet, or smartphone!
  • Insightful information about the ins and outs of online reviews and tips on how to utilize online tools to respond.

In addition to best practices for getting started, we will share advice for handling critical feedback, responding to reviews, ways to generate more buzz by creating exciting promotions and monitoring customer leads.

To attend, register below and include a link to your business on Yelp so we can familiarize ourselves with what you do. Underground garage parking is available at Lincoln Square South. Be sure to bring your laptop!

View Event →
Yelp University 101 | Your Business on Yelp: A Hands-On Workshop
Aug
21
5:30 PM17:30

Yelp University 101 | Your Business on Yelp: A Hands-On Workshop

  • How are other business owners successfully navigating the world of online reviews?
  • How can I make my business page stand out with so many other businesses on Yelp?
  • I don't have the money to spend on Yelp ads, what can I do for free to attract more customers?

Register for this free business leader event where we’ll answer these questions and more!

Join us for insights from Yelp's Seattle Local Business Partner, Christy Augsburger, at this hands-on workshop which will feature:

  • Laptops required! We will be optimizing your Yelp business page in real-time with expert guidance to make your business page pop – no homework needed, so make sure to bring your laptop, tablet, or smartphone!
  • Insightful information about the ins and outs of online reviews and tips on how to utilize online tools to respond.

In addition to best practices for getting started, we will share advice for handling critical feedback, responding to reviews, ways to generate more buzz by creating exciting promotions and monitoring customer leads.

To attend, register below and include a link to your business on Yelp so we can familiarize ourselves with what you do. Garage parking is available directly across the street from Makers Workspaces. Be sure to bring your laptop!

View Event →
Yelp University 101 | Your Business on Yelp: A Hands-On Workshop
Aug
21
10:00 AM10:00

Yelp University 101 | Your Business on Yelp: A Hands-On Workshop

  • How are other business owners successfully navigating the world of online reviews?
  • How can I make my business page stand out with so many other businesses on Yelp?
  • I don't have the money to spend on Yelp ads, what can I do for free to attract more customers?

Register for this free business leader event where we’ll answer these questions and more!

Join us for insights from Yelp's Seattle Local Business Partner, Christy Augsburger, at this hands-on workshop which will feature:

  • Laptops required! We will be optimizing your Yelp business page in real-time with expert guidance to make your business page pop – no homework needed, so make sure to bring your laptop, tablet, or smartphone!
  • Insightful information about the ins and outs of online reviews and tips on how to utilize online tools to respond.

In addition to best practices for getting started, we will share advice for handling critical feedback, responding to reviews, ways to generate more buzz by creating exciting promotions and monitoring customer leads.

To attend, register below and include a link to your business on Yelp so we can familiarize ourselves with what you do. Garage parking is available directly across the street from Makers Workspaces. Be sure to bring your laptop!

View Event →
Yelp University 201 | A Class For The Established Business User
May
20
6:00 PM18:00

Yelp University 201 | A Class For The Established Business User

If you have a good grasp on the basics of Yelp for Business Owners and want to level up, then this workshop is for you! This session will educate you on the additional tools available to business owners to help you convert more consumers, plus changes you can implement to gain more exposure on the site.

Join us for insights from Yelp's Seattle Local Business Partner, Christy Augsburger, at this workshop which will include:

  • Guidance on how to utilize features like check-in offers, Yelp deals, Request a Quote and review sharing.
  • An overview of page upgrades available to increase transactions and exposure on Yelp.
  • Advice for listing maintenance moving forward to ensure consistency and relevancy.

To attend, register below and include a link to your business on Yelp so we can familiarize ourselves with what you do. Bring your laptop or tablet for hands-on participation!

Agenda

6:00pm - 6:15pm: Arrival and Check-in
6:15pm - 6:45pm: Workshop Discussion
6:45pm - 7:00pm: Q&A

View Event →
Greater Seattle SCORE Presents Your Business on Yelp: Managing Your Online Reputation
Apr
26
3:00 PM15:00

Greater Seattle SCORE Presents Your Business on Yelp: Managing Your Online Reputation

91% of consumers read online reviews for local businesses and consumers rank Yelp the number one site for finding them. With 99 million monthly unique visitors via mobile and another 84 million unique visitors to the desktop site, it can be a powerful tool to help grow your business.

Join us as Yelp's Local Business Partner, Christy Augsburger, discusses the free tools Yelp offers business owners, managers, and marketers to manage your online reputation and learn ways to use these tools to build relationships with potential customers and grow an engaged business. 

Specific topics will include: 

  • How consumers discover local businesses online and make purchase decisions.
  • How to claim your Yelp Business Page and download Yelp's mobile app for business owners.
  • The key tools in your business user's account that drive page views and leads. 
  • How to respond to reviews & reputation management.
View Event →
Yelp University 201 | A Class For The Established Business User
Apr
11
11:30 AM11:30

Yelp University 201 | A Class For The Established Business User

If you have a good grasp on the basics of Yelp for Business Owners and want to level up, then this workshop is for you! This session will educate you on the additional tools available to business owners to help you convert more consumers, plus changes you can implement to gain more exposure on the site.

Join us for complimentary bites and insights from Yelp's Seattle Local Business Partner, Christy Augsburger, at this workshop which will include:

  • Guidance on how to utilize features like check-in offers, Yelp deals, Request a Quote and review sharing.
  • An overview of page upgrades available to increase transactions and exposure on Yelp.
  • Networking opportunities to connect with other great Seattle business leaders
  • Complimentary lunch!

In addition, we will share advice for listing maintenance moving forward to ensure consistency and relevancy.

To attend, register below and include a link to your business on Yelp so we can familiarize ourselves with what you do. Bring your laptop or tablet for hands-on participation!

View Event →
Yelp University | Your Business on Yelp: A Hands-On Workshop
Feb
27
5:30 PM17:30

Yelp University | Your Business on Yelp: A Hands-On Workshop

  • How are other business owners successfully navigating the world of online reviews?
  • How can I make my business page stand out with so many other businesses on Yelp?
  • I don't have the money to spend on Yelp ads, what can I do for free to attract more customers?

Register for this free business leader event where we’ll answer these questions and more!

Join us for complimentary bites and insights from Yelp's Seattle Local Business Partner, Christy Augsburger, at this hands-on workshop which will feature:

  • Laptops required! We will be optimizing your Yelp business page in real-time with expert guidance to make your business page pop – no homework needed, so make sure to bring your laptop, tablet, or smartphone!
  • Insightful information about the ins and outs of online reviews and tips on how to utilize online tools to respond.
  • Networking opportunities to connect with other great Seattle business leaders
  • Complimentary happy hour including hearty appetizers, beer & wine.

In addition to best practices for getting started, we will share advice for handling critical feedback, responding to reviews, ways to generate more buzz by creating exciting promotions and monitoring customer leads.

To attend, register below and include a link to your business on Yelp so we can familiarize ourselves with what you do. Parking is available at the Motif parking garage and will be validated. Be sure to bring your laptop!

View Event →
Managing Your Online Reputation at Microsoft Store University Village
Feb
22
6:30 PM18:30

Managing Your Online Reputation at Microsoft Store University Village

  • Microsoft Store University Village (map)
  • Google Calendar ICS

A Bright Local study found that 91% of consumers read online reviews for local businesses. As a local business, it's important to note that many consumers are finding you online and making a decision about whether or not to spend money with you based on information available on review sites. You've probably seen your business on Yelp, but have you taken advantage of the free tools available to ensure consumers can make a purchase decision?

Christy Augsburger, Yelp's Seattle Local Business Partner, will walk you through how you can use Yelp for Business Owners to put your best foot forward on Yelp and tell the story of your business in an online channel consumers are looking to find you. Learn what tools can make you most successful in telling your story on your Yelp Business Page and tips and tricks for managing the world of online reviews.

Specific topics include:

  • Who uses Yelp and how they make purchase decisions
  • Free tools Yelp offers for business owners to move the needle
  • Understanding the value of reviews, how to respond to them, and what you can do to get more
View Event →
Yelp University | Your Business on Yelp: A Hands-On Workshop
Jan
17
11:00 AM11:00

Yelp University | Your Business on Yelp: A Hands-On Workshop

  • How are other business owners successfully navigating the world of online reviews?
  • How can I make my business page stand out with so many other businesses on Yelp?
  • I don't have the money to spend on Yelp ads, what can I do for free to attract more customers?

Register for this free business leader event where we’ll answer these questions and more!

Join us for complimentary bites and insights from Yelp's Seattle Local Business Partner, Christy Augsburger, at this hands-on workshop which will feature:

  • Laptops required! We will be optimizing your Yelp business page in real-time with expert guidance to make your business page pop – no homework needed, so make sure to bring your laptop, tablet, or smartphone!
  • Insightful information about the ins and outs of online reviews and tips on how to utilize online tools to respond.
  • Networking opportunities to connect with other great Seattle business leaders.
  • Complimentary lunch!

In addition to best practices for getting started, we will share advice for handling critical feedback, responding to reviews, ways to generate more buzz by creating exciting promotions and monitoring customer leads.

To attend, register below and include a link to your business on Yelp so we can familiarize ourselves with what you do. Parking is available at the Motif parking garage and will be validated. Be sure to bring your laptop!

View Event →
Yelp University | Your Business on Yelp: A Hands-On Workshop
Jan
16
5:00 PM17:00

Yelp University | Your Business on Yelp: A Hands-On Workshop

  • How are other business owners successfully navigating the world of online reviews?
  • How can I make my business page stand out with so many other businesses on Yelp?
  • I don't have the money to spend on Yelp ads, what can I do for free to attract more customers?

Register for this free business leader event where we’ll answer these questions and more!

Join us for complimentary bites and insights from Yelp's Seattle Local Business Partner, Christy Augsburger, at this hands-on workshop which will feature:

  • Laptops required! We will be optimizing your Yelp business page in real-time with expert guidance to make your business page pop – no homework needed, so make sure to bring your laptop, tablet, or smartphone!
  • Insightful information about the ins and outs of online reviews and tips on how to utilize online tools to respond.
  • Networking opportunities to connect with other great Seattle business leaders
  • Complimentary happy hour including hearty appetizers, beer & wine.

In addition to best practices for getting started, we will share advice for handling critical feedback, responding to reviews, ways to generate more buzz by creating exciting promotions and monitoring customer leads.

To attend, register below and include a link to your business on Yelp so we can familiarize ourselves with what you do. Parking is available at the Motif parking garage and will be validated. Be sure to bring your laptop!

View Event →
Business Impact NW Business Lunch Series
Dec
7
11:30 AM11:30

Business Impact NW Business Lunch Series

A Bright Local study found that 91% of consumers read online reviews for local businesses. As a local business, it's important to note that many consumers are finding you online and making a decision about whether or not to spend money with you based on information on review sites like Yelp. You've probably seen your business on Yelp, but have you taken advantage of the free tools available to ensure consumers can make a purchase decision?

Christy Augsburger, Yelp's Seattle Local Business Partner, will walk you through how you can use Yelp for Business Owners to put your best foot forward on Yelp and tell the story of your business in an online channel consumers are looking to find you. Learn what tools can make you most successful in telling your story on your Yelp Business Page and tips and tricks for managing the world of online reviews.

Specific topics include:

  • Who uses Yelp and how they make purchase decisions
  • Free tools Yelp offers for business owners to move the needle
  • Understanding the value of reviews, how to respond to them, and what you can do to get more
View Event →
Yelp Photo Help with U District Partnership
Nov
6
5:00 PM17:00

Yelp Photo Help with U District Partnership

People shop with their eyes–get creative and think about photos that best represent both you and your business.

Photography is no longer an industry run by professionals with expensive and complicated equipment. Today, staying relevant and engaging consumers means being proactive. In this discussion, we'll cover some ways that better photos and better experiences can help you stand out, bring customers through the door, and boost your business.

You will also have the opportunity to chat with Yelp's Local Business Partner about ways to optimize your Yelp Business Page with unlimited photos and use Yelp’s mobile app for business owners on the go.

UDistrictBizFlyer-20171106.jpg
View Event →
SCORE Local Workshop: Your Business on Yelp
Oct
19
1:30 PM13:30

SCORE Local Workshop: Your Business on Yelp

Attend this free Yelp workshop hosted by Greater Seattle SCORE

91% of consumers read online reviews for local businesses and consumers rank Yelp the number one site for finding them. With 99 million monthly unique visitors via mobile and another 84 million unique visitors to the desktop site, it can be a powerful tool to help grow your business.

Join us as Yelp's Local Business Partner, Christy Augsburger, discusses the free tools Yelp offers business owners, managers and marketers to manage your online reputation and learn ways to use these tools to build relationships with potential customers and grow an engaged business. 

Specific topics will include:

  • How consumers discover local businesses online and make purchase decisions.
  • How to claim your Yelp Business Page and download Yelp's mobile app for business owners.
  • The key tools in your business user's account that drive page views and leads. 
  • How to respond to reviews & reputation management.
View Event →
Seattle Interactive Conference | Yelp Workshop
Oct
17
3:50 PM15:50

Seattle Interactive Conference | Yelp Workshop

Attend the Seattle Interactive Conference and join our 5 Star State of Mind workshop Tuesday, October 17th at 3:50pm

A Bright Local study found that 91% of consumers read online reviews for local businesses, with average star rating the most important factor that consumers look at when judging a local business on review sites. Businesses don't have to have a perfect five-star rating to have a five-star state of mind. In fact, it's a mentality that any business can adopt regardless of your current rating today. It's all about setting goals for customer service excellence, developing a strategy for dealing with customer feedback, and getting reviews organically. Gain insights from Yelp's Local Business Partner on how to raise the bar for your online reputation.

TUESDAY, OCTOBER 17
3:50PM – 4:40PM
LEVEL 2 CHELAN 2

View Event →
Seattle Search Network Workshop
Oct
11
6:00 PM18:00

Seattle Search Network Workshop

Learn from experts Ian Lurie, and Christy Augsburger on two different, but insightful topics. 

Beating up the Bullies - Using Small Sites to Push Down Hate Speech with Ian Lurie

Hate speech and "fake facts" sites are a fact of life. But you can push them down in the rankings with a few simple strategies.

About Ian Lurie
Ian Lurie is the CEO and Founder of Portent, Inc. and 22-year digital marketing veteran will talk about the basics, and the implications for reputation management. Among other things, Ian is also an expert in content strategy.

Your Business on Yelp: Managing Your Online Reputation - Christy Augsburger

A Bright Local study found that 91% of consumers read online reviews for local businesses. As a local business, it's important to note that many consumers are finding you online and making a decision about whether or not to spend money with you based on information on review sites like Yelp. You've probably seen your business on Yelp, but have you taken advantage of the free tools available to ensure consumers can make a purchase decision?

Yelp's Seattle Local Business Partner, will walk you through how you can use Yelp for Business Owners to put your best foot forward on Yelp and tell the story of your business in an online channel consumers are looking to find you. Learn what tools can make you most successful in telling your story on your Yelp Business Page and tips and tricks for managing the world of online reviews.

Specific topics include: 

  • Who uses Yelp and how they make purchase decisions 
  • Free tools Yelp offers for business owners to move the needle 
  • Understanding the value of reviews, how to respond to them, and what you can do to get more

PRICING 
Cost for this event is $10 at door. 

View Event →