You don't have to have a perfect five star rating to have a five star state of mind. In fact, it's a mentality that any business can adopt regardless of your current rating today. It's all about setting a goal for yourself and developing a strategy for dealing with customer feedback and getting reviews organically. Attend this workshop to learn tips and tricks from Emily Washcovick, Yelp Chicago's Local Business Partner, on ways to engage your customers online and make the most of your online reputation.
In this session attendees will learn about Yelp’s review recommendation software and best practices for building up a great online reputation naturally, as well as ways to engage with their customer base to grow and market their business. There will be tips and tricks for responding to online reviews for any platform and how to take positive feedback from customers to spread the word about your business online. There will also be an opportunity to ask questions of a Yelp representative and get desk side support with your Business User Account.